Technical Support Representative

Job Description
Strong troubleshooting, verbal and written communication skills are a must for this position. Experience in the web hosting industry is not necessary, but is a big plus.

Required Skills

• Respond to customer issues via email and telephone
• Interact with customers via customer forum
• Must be available to work flexible hours

Solid knowledge of:

• Email client configuration (Outlook, Outlook Express, Entourage, etc.)
• Basic programming and scripting experience
• FrontPage
• HTML
• FTP
• DNS
• TCP/IP
• Windows 2003
• Linux
• IIS 6
• Apache
• SQL Server 2000, 2005
• MySQL
• Transact SQL
• Basic SQL administration

To apply, please email the following information to careers@lbihosting.com

• Resume
• Salary history and expectations
• References